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Please Note: Links to these and other websites are provided for education and research convenience only and do not constitute endorsement by RACMA of material at those sites, or an endorsement of the function, policy or status of any associated organisation, or endorsement of any product or service.

The information provided below is taken from publicly available information on web sites. The information is subject to privacy laws. The information  below is provided for the purposes of training and continuing education of RACMA Fellows, Associate Fellows and Candidates. If you require to use the information for other purposes you should seek permission from the owner.


Clinical Handover Literature Review

The eHealth Services Research Group at the University of Tasmania has produced this substantial review with funding by The Australian Commission on Safety and Quality in Health Care. The review selected 110 publications for discussion and presentation within the body of the report and addresses the following three themes:

1. High Risk Scenarios in Clinical Handover;
2. Interventions, Critical Success Factors and Effectiveness; and
3. Evidence Gaps in Clinical Handover.

Clinical Handover Literature Review view pdf file | download pdf file

Submission to the Australian Law Reform Commission's review of privacy laws

The ALRC released its Discussion Paper 72 Review of Australian Privacy Law (DP 72) in September 2007. The Office of the Privacy Commisionaer has now prepared a comprehensive submission which responds to all of the proposals and questions raised in DP 72.

Copies of this and previous submissions to the ALRC's inquiry are available at

Health Privacy

Information Sheets:

Frequently Asked Questions:

On 1 November 2010 the Office of the Privacy Commissioner was integrated into the Office of the Australian Information Commissioner (OAIC). An interim website for the OAIC is available at . This site (, which only contains information related to the OAIC's privacy function, will be maintained until a combined site is established.

Safety and Quality

The W.A. Department of Health has established an $8 million Safety and Quality Investment for Reform (SQuIRe) program to provide a clinical governance approach to administering the Department of Health's investment in safety and quality at a patient and health service level.
There are several resources available here that may be of interest:

Overview of the CPI Program

  • Cluster 1 - Evidence-Based Clinical Practice
  • Cluster 2 - Medication Reconciliation
  • Cluster 3 - Infection Control Practices

The Queensland Health publication "Safe Doctors - Fair System";

Lessons From the Coroner

National Inpatient Medication Chart (NIMC)

Correct Patient, Correct Site, Correct Procedure Policy and Guidelines

The Correct Patient, Correct Site and Correct Procedure Policy and Guidelines, released by the WA Council for Safety and Quality in Health Care.

The revised and updated Correct Patient, Correct Site and Correct Procedure Policy and Guidelines for WA Health Services and associated resource materials will soon be accessible on the Office of Safety and Quality in Health Care (OSQH) website at the following address:

Patient First (booklet, pamphlet, poster)

Available at

Covers a range of matters including patient rights, consent, risk, medication, correct patient/site/procedure, emotional wellbeing.

Clinical Governance

Clinical Governance Implementation Project

The Office of Safety and Quality in Health Care (OSQH) has established a Clinical Governance Implementation Project under the auspices of the Health Reform Implementation Taskforce. See


he Clinical Governance Series of documents, developed by the Department of Health's Office of Safety and Quality, sets out the vision, goals, and methods for implementing a standardised clinical governance system in the Western Australian health care system. These documents include the:

  • Introduction to Clinical Governance: A Background Paper
  • Clinical Governance Guidelines
  • Clinical Governance: Issues Paper
  • Clinical Governance: References by Topics
  • Clinical Governance: A Framework of Assurance and Review for Clinical Responsibility and Accountability in Western Australian Health Services
  • WA Clinical Governance Framework Poster (2005)
  • 1.2 Clinical Governance Guidelines (2nd Edition)
  • 1.3 Setting Standards for Making Health Care Better
  • 1.4 Clinical Governance Standards

Clinical Risk Management

See resources at:

  • Clinical Risk Management Guidelines for the WA Health System
  • Pocket Guide to Clinical Risk Management
  • Desktop Guide to Clinical Risk Management
  • WA Health Integrated Corporate and Clinical Risk Analysis Tables and Evaluation Criteria 2009

Health Risk Management Policy and Framework and Health Risk Management General Procedures Manual
The Clinical Risk Management policy is consistent with the Department of Health’s Whole of Health Risk Management Policy and Framework and Health Risk
Management General Procedures Manual. These documents and are available on Holii on the Insurance and Risk Management intranet site at:

  • (Requires Access to DoH Intranet Website)
  • (Requires Access to DoH Intranet Website)


Informed Consent

The WA Department of Health has developed a revised Consent to Treatment Policy for the WA Health System ('WA Consent Policy') which outlines the process and requirements for obtaining a patient's consent to treatment for clinicians working in WA hospitals and health services. See:

Policy Documents

  • Consent to treatment policy for the Western Australian Health system
  • Operational Directive OD 0324/11
  • Australian and New Zealand College of Anaesthetists – Guidelines on Consent for Anaesthesia or Sedation

Generic Consent Forms

  • Form A – Patient consent to treatment or investigation
  • Form B - Consent for a minor requiring parental/guardian approval for treatment or investigation
  • Form C - Adults unable to consent to treatment or investigation
  • Form D - Consent form for electroconvulsive therapy (ECT)
  • Form E - Authorisation to proceed with surgery on a patient without a valid consent form

Other Useful Links

Australian Government Department of Health and Ageing

ACT Health

See the Policies and Plans – ACT Health Central Policy and Plan Register at

NSW Health

NT Department of Health and Community Services

Queensland Health

SA Department of Health

Tasmanian Department of Health and Human Services

Vic Department of Human Services

WA Department of Health

New Zealand Ministry of Health

Australian Institute of Health and Welfare

Australian Productivity Commission

You can become a registered member of and have subscribed online mailings.

Quite useful and they have sections on various areas of interest that you can register for. You can pay a subscription to access Premium articles. Love the diagrams they develop. Maybe useful.

Therapeutic Goods Administration

Department of Health, UK

Accreditation Council for Graduate Medical Education, USA Interesting and useful resources

Healthcare Leadership Alliance

Faculty of Leadership and Management UK

American College of Physician Executives   http:/

Have a look at the Toolkits at

They also have short course at

See also the site of the American College of Healthcare Executives

A selection of Victorian legislation and supporting information relevant to health service providers:

Page content includes: Health legislation/regulations | Supporting information | Contacts
The Acts and Regulations listed are also available for reading at the Victorian Legislation and Parliamentary Documents website, which is maintained by the Department of Premier and Cabinet, Victoria and provides free internet access to Acts and Regulations in operation in Victoria.

Health Records Act (Victoria) 2001

The Australian Radiation Protection and Nuclear Safety Agency (ARPANSA), (part of the Health and Ageing Portfolio) is a Federal Government agency with responsibility for protecting the health and safety of people, and the environment, from the harmful effects of ionizing and non-ionizing radiation. You can find it at:

Office of the Victorian Health Services Commissioner

On this site see: Great Expectations Conference powerpoint presentations at:

Victorian Legislation and Parliamentary papers

Culturally & Linguistically Diverse Patient Issues

You might want to start here:

The following resources are available through the Victorian site and may be of use as a starting point:
Health service cultural diversity plans:

Australian/Commonwealth  Law

See ComLaw

ComLaw is part of the Australian Law Online initiative to bring low or no-cost access to the law for the community and is maintained by the Australian Attorney-General's Department.

Comlaw incorporates the Federal Register of Legislative Instruments (FRLI) which was established under section 20 of the Legislative Instruments Act 2003
For Commonwealth, state and territory law also see Law internet resources at:


The ASX has some good material on this. It’s a ‘distance’ away from Health but the concept and the principles are well presented in its material. Have a look at:

Lean Thinking

Australian Health Review, 2007; 31 (1): 10-15.

There is an article on "Lean thinking across a hospital: redesigning care at the Flinders Medical Centre", by David I Ben-Tovim, Jane E Bassham, Denise Bolch, Margaret A Martin, Melissa Dougherty and Michael Szwarcbord .

Centre for Research Excellence in Patient Safety

Australian Commission on Safety and Quality in Healthcare


Last Updated on Monday, 18 March 2013 11:30